UNNExT Brief No. 4, Towards a Single Window Trading Environment – Case of Malaysia’s National Single Window, July 2010
This Brief introduces Malaysia’s experience in implementing a National Single Window for trade facilitation. Malaysia, an early adopter of paperless trade in the region, has successfully developed a national Single Window environment. This Brief outlines how Malaysia has evolved into the current Single Window environment and highlights challenges, critical success factors and benefits of this
effort, which can bring valuable lessons for those countries that are in early stages of implementing national Single Windows.