The COVID-19 pandemic has accelerated the need for digital connectivity and transformation to mitigate the impact of economic slowdown, sustain well-being, and speed up e-resilience readiness, and build back better. Social distancing has generated higher demand for fast and reliable broadband connectivity to support the growing information flows. Since March 2020, data traffic has increased all over the world and surged the demand for broadband Internet connection to overcome economic lockdowns, while challenging the adaptive capabilities of underlying Information and Communications Technology (ICT) infrastructure.
ESCAP has identified four important inter-dependent entry areas that must be covered under the e-resilience dashboard at the national level and grouped ICT indicators under them:
• ICT policy in different sectors build the foundation for e-resilience modelling;
• ICT’s role in setting up new systems and applications is important in e-adaptation and recovering from the current and future pandemics;
• ICTs’ role in data management (gathering, analysis, and decision making) leads into actions and policies which influence disaster resilience and adaptability;
• ICT infrastructure resilience is a physical foundation for all the above.