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The implementation of TradeLens, a blockchain-enabled digital platform that facilitates the tracking and planning of shipping containers and related documents in the global supply chain, in Sri Lanka was a significant development in the country's digital transformation strategy for the shipping and logistics sector. This case study describes the benefits, and challenges encountered during the implementation of the TradeLens in Sri Lanka and recommends policies for utilizing and supporting such technologies. According to stakeholders, the benefits of the platform included streamlined processes, increased security and transparency, less paper wastage, fewer errors, and improved visibility. However, the implementation also presented challenges, such as linking to the ecosystem, internal resistance to change, resource allocation, and the economic crisis in Sri Lanka. These challenges included convincing all partners to adopt the platform, allocating resources for its implementation, and managing internal change, which was costly and time-consuming. Despite the discontinuation of TradeLens in 2023, blockchain technology still holds promise for improving collaboration and visibility in global supply chains. Therefore, it is hoped this case study will benefit readers with lessons learned and recommendations that can be applied for implementing such technologies and developing policies to support such technologies.