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07 July 2021

Bangkok, Thailand

Virtual

Header SWI

15:00-16:40 (GMT+7)

In response to the COVID-19 pandemic, the Asia-Pacific region has increased the implementation of digital trade facilitation measures and sought to improve efficiency of cross-border trade operations. For example, the Framework Agreement on Facilitation of Cross-border Paperless Trade in Asia and the Pacific, developed by member States of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP), entered into force in February 2021.

Single Windows, as one of innovative digital trade facilitation measures, have played an essential role in efficient information flow along the movement of goods across the borders. While Interoperability of Single Windows had been important in enabling efficient information flow domestically as well as across borders, it has become even more important in times of the current pandemic. The webinar will invite selected operators of Single Windows to share their lessons learned in promoting interoperability of their Single Windows, including challenges faced and innovative measures taken. The webinar also features a panel discussion to share stakeholders' views on ways to progress interoperability of Single Windows.

To visit the webinar series on accelerating cross-border paperless trade facilitation, please CLICK.

07 Jul 2021
15:00
15:10
Opening Remarks
  • Mr. Yann Duval, Director, a.i., Trade, Investment and Innovation Division and Chief of the Trade Policy and Facilitation Section, United Nations ESCAP
  • Mr. Andrew Wilson, Global Policy Director and Permanent Observer for International Chamber of Commerce to the United Nations, International Chamber of Commerce (ICC)
  • Mr. Jong Woo Kang, Principal economist, Economic Research and Cooperation Department, Asian Development Bank (ADB)
15:10
16:00
Best Practices on Single Window Interoperability
  • Mr. Armen Manukyan (Moderator), Consultant, Project Manager, United Nations ESCAP
  • Ms. Miryang Kim, ICT and Data Management Division, Korea Customs Service
  • Ms. Angie Teo, Head, International Relations, Singapore Customs
  • Mr. Fachry Rozy Oemar, System Architect Manager, Directorate of Quality Assurance, Indonesia National Single Window (INSW) Agency
16:00
16:15
Panel Discussion
  • Mr. S.P. SahuSenior Trade Facilitation Specialist, World Bank (IBRD • IDA)
  • Mrs. Ramlah Haji MukhtarSenior Assistant Director, Royal Malaysian Customs
  • Mr. John DavidInformation System Officer, United Nations Conference on Trade and Development (UNCTAD)
16:15
16:35
Q&A
16:35
16:40
Closing
Mr. Yann Duval
Mr. Yann Duval
Director, a.i., Trade, Investment and Innovation Division and Chief of the Trade Policy and Facilitation Section, United Nations ESCAP
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Mr. Andrew Wilson
Mr. Andrew Wilson
Global Policy Director and Permanent Observer for International Chamber of Commerce to the United Nations, International Chamber of Commerce (ICC)
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Jong Woo Kang
Mr. Jong Woo Kang
Principal economist, Economic Research and Cooperation Department, Asian Development Bank (ADB)
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Mr. Armen Manukyan
Mr. Armen Manukyan
Consultant, Project Manager, United Nations ESCAP
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Currently PM for UN ESCAP PM CBTD Project and Business Process Re-engineering Specialist in Avenue Consulting Group LLC for the NSW (National Single Window) BPR (Business Process Re-engineering). Hello was Technical Attaché in World Customs Organization from for seven years up to April 2021. Covered the role as well of Customs Attaché for Armenian State Revenue Committee with EU DGTAXUD. He leaded several WCO programmes in the area of Implementation/enhancement of Single Window environments in the Member States, enhancement projects in Coordinated Border Management, Globally Networked Customs, development of Utility Blocks, development of standards, guidelines, tools for the areas mentioned above for the WCO Members, coordination in the relevant areas with other international stakeholders such as UN CEFACT, ESCAP, COMESA, UNCTAD, ECOWAS, IDB, USAID. Contributed to the development of UN CEFACT standards and Recommendations for trade facilitation focusing on SW and digital procedures overall. UN ESCAP expert for Single Window and Exchange of information (Member of the WCO-ESCAP Joint Task Force for the development of Utility Blocks). Between 2014-2020 planned and delivered more than thirty regional projects, national capacity building projects, contributed to more than twenty projects and events organized by other international stakeholders, delivered feasibility study missions
From 2008-2014 covered various positions in Armenian State Revenue Committee starting from customs officer to top management positions such as Head of International Relations Department and Executive Assistant to Chairman of SRC.

Ms. Miryang Kim
Ms. Miryang Kim
ICT and Data Management Division, Korea Customs Service
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Ms. Miryang Kim supervises all of the IT projects in Korea Customs.

She handled the work applying new technologies into Korea Customs and was in charge of Blockchain and also supported AI projects.

She was trained as a big data expert of KCS. She participated in the project for the development of new UNI-PASS, which is the KCS’ e-clearance system, and managed the development of a system for managing supporting documents and other systems. Before participating in the project, she was in charge of managing adoption of WCO DM and Single Window system. And also she has experience as a manager of Enterprise Architecture.

She has extensive experience in managing and developing IT projects and also managing systems. And she is actively working as one of WCO Single Window experts as well.

Ms. Angie Teo
Ms. Angie Teo
Head, International Relations, Singapore Customs
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Ms. Angie Teo currently oversees the International Relations Branch in Singapore Customs. In her current portfolio, she leads FTA negotiations for the Customs Trade Facilitation Chapter and represents Singapore as the Head of Delegation for Customs meetings at ASEAN, APEC, ASEM as well as WCO. She is also involved in projects related to establishing greater connectivity between trade single windows. In her career with Customs, she had also been involved in trade documentation, risk assessment, strategic planning as well as inspection operations at various sea checkpoints in Singapore.

Mr. Fachry Rozy Oemar
Mr. Fachry Rozy Oemar
System Architect Manager, Directorate of Quality Assurance, Indonesia National Single Window (INSW) Agency
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Mr. Fachry Rozy Oemar has been working for Indonesia Customs and Excise under the Ministry of Finance of Indonesia

for more than 10 years. He has been directly involved in system lifecycle, business process management and IT Operation of Customs Excise Information System and Automation (CEISA). In 2016, Fachry was promoted to System Development Manager in Deputy of Development and Operation System for Indonesia National Single Window (INSW) Operational Agency and was recently assigned as System Architect Manager (December 2019) in Directorate of Quality Assurance of INSW.

Fachry leads the system development team in design, develops and has delivered a number of breakthrough projects such as:

National Logistic Ecosystem (NLE) Platform to Ease of Doing Business in Indonesia, Online Single Submission (OSS). Indonesia Single Risk Management (ISRM) which is based on Single Submission (SSm) platform for import/export customs declaration and permits/licenses, Automated Import and Export Quota Monitoring. INSW Gateway for intergovernmental electronic data exchange (i.e Electronic Certificate of Origin Data Exchange (EODES) between Indonesia – Korea and Indonesia – China, ASEAN. Fachry has also been actively involved in the implementation of National Single Window in the ASEAN region through ASEAN Single Window – Technical Working Group (ASW – TWG) meeting. Since 2016, he has been acting as the Head of Delegation for Indonesia during several ASW.

Mr. John David
Mr. John David
Information System Officer, United Nations Conference on Trade and Development (UNCTAD)
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Mr. John David is an Information System Officer at the United Nations Conference on Trade and Development (UNCTAD) where he works for the Automated System for Customs Data (ASYCUDA) Programme.  He has 25 years of experience working in the technical field of customs automation and he is presently responsible for the technical development and support of the system including the most recent version  - ASYCUDAWorld.

John was raised in the UK, Botswana and Geneva and graduated from Bristol university with a Masters degree in Computer Science. He has participated in international conferences with WCO, EU, OIC-IDB, SADC, WTO and COMESA where he delivered presentations and demonstrations of the ASYCUDA programme and software products.

Mr. S.P. Sahu
Mr. S.P. Sahu
Senior Trade Facilitation Specialist, World Bank (IBRD • IDA)
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Mr. Satya Prasad Sahu (“SP” to colleagues) serves as a Senior Trade Facilitation Specialist in the World Bank’s global unit for trade, connectivity and regional integration in Washington DC. At the World Bank, he is involved in various projects concerning trade facilitation, border management, and Customs modernization. Prior to that, from 2008 to 2014, Mr. Sahu worked for the World Customs Organization (WCO) as a Senior Technical Officer in the Trade Facilitation sub-directorate.  At the WCO he was primarily responsible for the managing the WCO instruments such as WCO Data Model, Revised Kyoto Convention (IT Guidelines) and Single Window. He specializes in risk management, global data standards, trade, transport and regulatory documentation, Single Window environment and port community systems.

Mr. Sahu worked with Customs in India for over 20 years working in various positions including the Customs headquarters in the Ministry of Finance, Government of India, with responsibility policy on Single Window, Border Controls, Enforcement and other initiatives for the modernization in Customs, border management, trade and logistics. 

Ms. Ramlah Haji Mukhtar (Panelist)
Mrs. Ramlah Haji Mukhtar
Senior Assistant Director, Royal Malaysian Customs
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Mrs. Ramlah Haji Mukhtar has been working in Royal Malaysian Customs Department for more than 28 years in different divisions and sections including account inspection, import, export, transit, internal tax, training, classification, and currently she is heading a facilitation import/export and regional customs unit, responsible in establishing relevant customs policies and procedures as well as overseeing the implementation of the procedures and relevant legislations on import, export, transit/transshipment, temporary admission, and other relevant procedures. She has been involved in a few regional ASEAN initiatives and project under ASEAN integration and economic community agenda, namely ASEAN Customs Transit System (ACTS) and ASEAN Single Window (ASW). She is currently the Chair of ASW Technical Working Group (ASW TWG).

for more information, please contact

Trade, Investment and Innovation Division +66 2 288-1234 escap-tiid@un.org
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