"Jujiale" Service Center (苏州 居家乐 服务中心)

Suzhou Municipal Bureau of Civil Affairs (Jiangsu province)
Local government
I-5 (Intergenerational solidarity)
II-2 (Universal and equal access to health-care services)
III-1 (Housing and the living environment)

The Jujiale (meaning "living happily at home" in Chinese) Service Center is a virtual retirement home project launched by the Bureau of Civil Affairs of Suzhou's Canglang district in 2007. The center dispatches housekeeping helpers at their clients' call for services, and also send their staff on special ocsasions (e.g. holidays and birthdays). Initially, the center offered free services for older persons in low-income families, including single elderly households, but it was extended to cover 6,100 pensioners in the district. The government covers the cost of two service visits a month and the rest is charged at 15 yuan per hour. Suzhou plans to have 90 percent of its senior citizens supported at home by the end of 2015, while traditional retirement homes will accept 4 percent of the population.