Phone Care Service ("無憂通"電聯關顧服務)

Hong Kong
Implemented by: 
St . James Settlement
Type of Implementer(s): 
Relevant MIPAA Issues: 
II-1 (Health promotion and well-being throughout life)
III-3 (Neglect, abuse and violence)

Phone Care Service is a system that automatically calls elderly users everyday to confirm their safety and presence. If the user did not pick up the phone, staff will pay a home visit to the elderly. Volunteers will visit the elderly on birthdays and festivals. Elderly, especially those living alone, could apply for this service without any charge.