e-Care Link Service (智平安服務)

Countries: 
Hong Kong
Implemented by: 
Senior Citizen Home Safety Association
Relevant MIPAA Issues: 
II-1 (Health promotion and well-being throughout life)
II-2 (Universal and equal access to health-care services)
Description: 

This service is provided through a Home Tablet. By pressing the "e-Care Link" botton on the tablet, user will be connected directly to a 24-hour Call & Care service center to enquire information or seek assistance. When a user seeks hospitalization for medical treatment, the user’s family/emergency contact person will be informed, and the relevant health record and electronic medical record will be sent to the A&E Departments under the Hospital Authority to facilitate appropriate medical treatment. Elderly could use this service by paying a monthly fee.