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ESCAP Statistics Division
ESCAP Statistics Division
 
Committee on Statistics, 11th Session    
Committee on Statistics, 11th Session
Bangkok, 24-26 November 1998
E/ESCAP/STAT.11/13
26 October 1998
ORIGINAL:  ENGLISH

ECONOMIC AND SOCIAL COMMISSION FOR ASIA AND THE PACIFIC

Committee on Statistics
Eleventh session
24-26 November 1998
Bangkok

Information resources and Technology: Information Technology application in the national statistical services and in the public sector
(Item 10 (b) of the provisional agenda)
Information technology applications in national statistical services
Note by the secretariat

SUMMARY

This note summarizes recent experience in the ESCAP region of the application of information technology (IT) in statistics. It reports on the activities of the ESCAP Working Party on the Application of New Technology to Population Data. It identifies factors contributing to an effective utilization of IT and discusses issues and summarizes the recommendations of the Working Party for review, comments and endorsement by the Committee. A related document (E/ESCAP/STAT.11/13/Add.1) presents the results of the ESCAP survey on the application of new technology.

INTRODUCTION

1. National statistical offices (NSOs) are among the pioneers in the use of data processing technology. Following the advent of microcomputing and the rapid developments in the area of information technology (IT), it became essential for NSOs not only to keep themselves abreast of the developments taking place in a variety of IT applications, but also to improve the computer skills of their statistical staff. The fundamental importance of information technology in the work of NSOs has been stressed by the Commission and the Committee on Statistics in their past sessions. It is becoming evident that IT applications will continue to play a crucial role in determining the effectiveness and efficiency with which the NSOs function and meet their objectives. While the basic functions of a statistical agency can still be identified as collection, compilation, analysis and dissemination of statistics, fuller attention to the needs of data users and improving the timely release of data, their quality and accessibility have assumed greater importance. The effective use of IT in statistical operations has appeared as a continuing challenge to NSOs throughout the region.

I. APPLICATION OF INFORMATION TECHNOLOGY TO STATISTICS IN THE ESCAP REGION

2. In the area of IT applications for statistics, the gap between developed and developing countries continues to widen. In the majority of the developing country NSOs, progress in IT applications during the past decade has been slow, despite the availability and affordability of IT options. By contrast, notable gains have been realized by developed countries, as well as by some of the statistically advanced countries. These gains seem to be the result of a combination of factors, which inter alia include the presence of an overall or national policy on IT development in the country; awareness among the decision makers of the benefits of IT; support for IT development from the management of the NSO; adequate budgetary and personnel resources; attention to training and technical support for the users of new technology; review and revision of organizational structure, procedures and practices; and standardization of hardware/software acquisition, operating systems, networking protocols, programming languages, and database management systems, as well as electronic data interchange (EDI) applications.

3. Experience suggests that the use of IT reduces the overall costs of statistical operations, improves the timeliness and quality of statistics and creates a better working environment by reducing routine work. In the area of dissemination, IT applications allow easier access to information resources of the NSO and assist in improving the quality, consistency and timeliness of hard copy statistical publications. They enable a faster response to client data requests and provide greater opportunities to develop new products and services. In the area of data collection and processing, faster and flexible capture of data through optical mark reading/optical character recognition (OMR/OCR), computer and/or telephone-assisted interviewing, and computer-assisted coding have resulted in remarkable gains, notably in the more advanced NSOs of the Asian and Pacific region.

4. Several NSOs in the region are using the Internet as an additional distribution medium for products and information that were previously disseminated through conventional means only. Besides corporate data and information about statistical products and services, the NSO Internet sites offer key country indicators, either in HTML format or downloadable spreadsheets, and links to useful statistics-related resources including other NSO home pages. In 1996, during the previous session of the Committee, only four NSOs of the region reported that they had established home pages on the World Wide Web (www) of the Internet. Now, 12 NSOs (Australia; Hong Kong, China; Indonesia; Japan; Macau; New Zealand; Philippines; Republic of Korea; Russian Federation; Singapore; Thailand; Turkey) in the ESCAP region are known to have their own home pages. The Web site addresses of these NSOs are given in the annex to the present note.

5. The effective application of IT in a national statistical system has wider implications for the organizational structure of the NSO, its processes and procedures, and the delivery of its products and services. Certain applications might be decentralized, such as data capture and database management. The introduction of client-server and distributed computing adds new dimensions to the management of databases, metadata, data retrieval, updates and integrity. The client-server data processing model allows a number of users to access common server resources which are centralized. Distributed computing, by contrast, means that data, like other resources, are controlled in various locations of the organization. Organizations may thus find themselves simultaneously creating centralized server databases and providing access to decentralized data holdings. These developments highlight theage-old issue that the NSOs have grappled with: to centralize or to distribute the data processing functions.

6. NSOs which have successfully exploited IT for statistical purposes are consistently those which have addressed the issue of human resources development adequately. The investment in human resources development has enhanced the capability of their organizations to monitor technology trends and to identify applications that offer the best benefits.

7. The development, adoption and implementation of policies for standardization, equipment and software acquisition, and technical support are also among some of the areas which have to be addressed for successful exploitation of IT. Information technology standards concern operating systems, networking protocols, programming languages, database management systems, and EDI. Without the standardization of the hardware and software applications within the NSO, it would be difficult to maintain effective management of data collection, processing and dissemination activities. The use of standards should be judicious and have the objective of facilitating interoperability; the standards should not introduce inflexibility. Another key to effective utilization of information technology is the availability of maintenance, as well as reliable and sustained support. In the case of software, it is important to ensure that support, future corrections, and updates will be forthcoming. In the past, some software for survey data processing and analysis was made available to the developing countries free of cost. However, as new operating systems were introduced for more powerful PCs, the software could not be upgraded owing to the lack of support from the developers, resulting in difficulties and frustration for the NSOs.

8. In most developing countries, the computerization of information management has not progressed satisfactorily, despite the fact that computer and telecommunication hardware and software have become widely available at affordable prices. The population census, being the biggest single operation and one of the largest consumers of IT resources, has received the greatest attention. However, even in that area many NSOs in developing countries have barely been able to keep up with the rapid pace of IT development. Often, they have resorted to haphazard use of the basic technology with not much regard for the overall and future needs of the organization. Moreover, much attention has been paid to the acquisition of hardware and software, while little or none has been paid to needed adjustments in the organizational structure, practices and procedures, the testing and selection of appropriate hardware and software, and the adaptation of applications to local needs. The issues of human resources development, data security and data archival have also received very little attention. Consequently, several NSOs in developing countries have faced serious difficulties in migrating to the latest operating systems or when support has become unavailable for the hardware/software on which they depended. In some extreme instances, the entire data set for a past census was lost and not available in the country itself.

9. As recommended by the Committee and the Commission, the secretariat and theStatistical Institute for Asia and the Pacific (SIAP) are paying greater attention to promoting the sharing of experience in the use of information technology in statistics. For SIAP activities,see the Director's report (E/ESCAP/STAT.11/7). The home page of the Statistics Division (http://www.unescap.org/stat/) provides information on various aspects, including the year 2000 problem. It is planned to include additional items of information on the page. A seminar on the application of IT in NSOs is scheduled to be held at Taejon (Republic of Korea) from 15 to 18 December 1998, for which the Government of the Republic of Korea is providing financial assistance, host facilities and technical documents. The seminar is expected to make recommendations on best practices in the application of IT in statistical offices.

10. The Committee is requested to take note of the issues raised above and give its comments and recommendations.

II. APPLICATION OF NEW TECHNOLOGY TO POPULATION DATA

A. Introduction

11. In view of the vast scope for the sharing of experience on IT applications to population data, in 1997 ESCAP initiated a project funded by the United Nations Population Fund (UNFPA). The project aims at promoting effective utilization of modern technology in population data collection, processing, dissemination and presentation. Its outputs include guidelines, development of applications in three pilot countries, reports on technology applications and country experience, newsletters and a package of materials to increase awareness. Under the project, the Working Party on the Application of New Technology to Population Data has been established, on which experts from Australia, Bangladesh, Indonesia, Japan, Macau, New Zealand, Philippines, Singapore and Thailand are represented. Experts from SIAP and the Statistics Division of the United Nations (UNSD) have also participated in the meetings of the Working Party. In general, the Working Party is expected to guide technically the ESCAP secretariat in the implementation of activities designed to accomplish the objectives of the project. The project activities are also expected to be strengthened through contributions from the organizations represented in the Working Party.

B. Terms of reference of the Working Party

12. The terms of reference of the Working Party are as follows:

  1. To play a pivotal role in consolidating the experience of the countries in the application of new technology to population data and in sharing it within the region;
  2. To identify priorities and provide guidance to the activities of the project;
  3. To advise the secretariat on the strategy, approach and modalities to be adopted in undertaking project activities, producing its outputs, and meeting the immediate objectives;
  4. To review and monitor the progress of project activities and submit observations, suggestions and recommendations to the secretariat and the Committee on Statistics;
  5. To formulate procedures and make arrangements for the active participation of the members and their parent organizations in the activities of the project and its outputs, including the preparation of guidelines and technical advice for the pilot countries;
  6. To play the focal role, and guide the secretariat as necessary, in securing close cooperation and inputs to the project activities from various national and international organizations;
  7. To determine the timing and provisional agenda of its own future meetings.

C.  Recommendations of the Working Party

13. The following paragraphs provide a summary of the recommendations of the two meetings of the Working Party. The Committee is requested to give its views on various issues raised by the Working Party.

1. First meeting

14. The first meeting of the Working Party on the Application of New Technology to Population Data was organized by the Statistics Division of ESCAP at Bangkok from 24 to 26 September 1997. The meeting adopted its terms of reference and identified information technology applications that could be implemented in selected pilot countries. It discussed approaches to developing guidelines that could be useful in increasing the effectiveness of the use of information technology in population statistics. The Working Party decided to focus its second meeting on the use of the Internet, and asked the secretariat to hold the meeting at a suitable venue. The following are selected recommendations of the first meeting of the Working Party:

  1. Recognizing that the parent organizations of some of its members were engaged in a wide range of evaluations of technology options for various aspects of population data processing, the Working Party recommended that the results of such evaluations should be shared;
  2. The Working Party decided that the major focus of the project would be on emerging information technology;
  3. The Working Party identified the following three core areas as the major focus of the project:
    1. Geographic information systems (GIS) in census and survey applications;
    2. Imaging and data capture technology;
    3. Application of Internet-based technology;
  4. As the Internet could be used at various stages of population data collection and dissemination, the Working Party decided to focus its second meeting on that topic and related issues;
  5. In the light of its major focus, the Working Party decided that the topics and the sites of the three pilot applications should be as follows:
    1. Imaging technology: Indonesia;
    2. Use of GIS for census operations and dissemination: Philippines;
    3. Use of Global Positioning System (GPS) for preparation of census enumeration area maps: Bangladesh;
  6. The Working Party recommended that a subgroup should be formed to review the imaging technologies and facilitate their selection and deployment;
  7. The Working Party recommended that the secretariat should conduct a survey to assess the use of information technology in population data collection, processing and dissemination;
  8. The Working Party recommended that five issues of the project newsletter be produced with the following focus:
    1. Introduction to the project: proceedings of the first meeting of the Working Party;
    2. Internet;
    3. GIS (including GPS and satellite imagery);
    4. Imaging, data capture and hand-held devices;
    5. Summary and evaluation of the project;
  9. The Working Party recommended that the following three sets of "guidelines" be produced under the project:
Topic Coordinator
Dissemination Secretariat
Mapping Bangladesh/Philippines
Data entry, capture, processing and archiving Indonesia

2. Second meeting

15. The second meeting of the Working Party was held in Singapore from 1 to 3 April 1998. Host facilities and a number of documents, demonstrations and presentations were contributed by the Department of Statistics of Singapore. A meeting of the subgroup on imaging technologies was also held. As recommended at its first meeting, the main focus of the second meeting of the Working Party was the use of the Internet. Within that theme, the meeting discussed the overall approach to Census 2000, use of secured Internet connections in data collection and dissemination, Internet applications at various stages of population data collection and dissemination, useful database applications and systems, and a proposal for a package of materials to increase awareness on the application of modern technology to population data. The Working Party also reviewed the progress of work under the project and made a number of recommendations on measures to improve progress in various activities. The Working Party also considered a questionnaire drafted by the secretariat for conducting a survey to assess the use of information technology in population data collection, processing and dissemination. Based on the questionnaire, as revised by the Working Party, the secretariat initiated the survey in April 1998 requesting the 56 NSOs in the region to return the questionnaire by 15 June 1998. By the end of September 1998, 26 questionnaires had been returned. As suggested by the Working Party, the results of the survey are presented for the consideration of the Committee as document E/ESCAP/STAT.11/13/Add.1.

16. A summary of selected recommendations emerging from the second meeting of the Working Party is given below:

  1. The Working Party recommended that the guidelines to be prepared under the project should benefit the developing countries, be self-contained, and that their focus should not be limited to the domains of the pilot applications;
  2. Noting the constraints of the secretariat in producing the project newsletter, the Working Party requested the secretariat to solicit contributions from members;
  3. The Working Party requested the secretariat to dedicate a section to the Working Party on the Statistics Division's Web site, featuring the newsletter, meeting documents, recommendations, guidelines and other work done in the project;
  4. The Working Party decided that the third meeting would be held tentatively in October 1998, focusing on population data capture, coding, verification and work flow.1  It approved the provisional agenda and documentation plan for the third meeting, as proposed by the subgroup on imaging technologies;
  5. It also recommended that the fourth meeting of the Working Party be tentatively scheduled for March 1999, with a focus on GIS;
  6. Noting the positive experience of Singapore and other countries in using the Internet in data dissemination, the Working Party encouraged, in general, all national statistical offices to establish an effective Internet presence and use it innovatively in census and survey operations;
  7. The Working Party noted the innovative efforts of some countries in using the Internet for data collection and encouraged them to share their experience with other countries;
  8. The Working Party recommended that NSOs adopt an incremental and modular approach to developing a Web site, especially when resources were limited;
  9. Noting that several advanced NSOs were depending on e-mail for their daily communications and had thereby significantly increased their productivity, the Working Party recommended an extensive use of e-mail and other Internet applications by all NSOs in census planning, document sharing, data transfer and other related functions;
  10. The Working Party noted that to achieve maximum benefits from the new technologies, changes might be necessary, among other things, in organizational structures, coordination arrangements and individual responsibilities. It recommended that NSOs should take a critical look at population data operations as a whole, with a view to "reengineering" them to meet the requirements and opportunities of Internet technologies. It stressed that systematic training of staff was essential to instil a holistic approach that took the technology into account from the beginning;
  11. The Working Party recommended that metadata be included as an essential component at census Web sites as they added considerably to the value of population data. The metadata could include such information as the general organization of the census, coverage, census forms, instructions to field workers, methods followed in derivation of numeric results, accuracy, sampling methodology, and references to published reports;
  12. Mindful that a large number of Internet users in developing countries were behind a narrow bandwidth connection, the Working Party cautioned authors not to include large graphics components on pages because that would make download times prohibitive. The Working Party emphasized that it was important for the developers to test Web pages with low-end browsers that did not support graphics and provided a text-only alternative;
  13. The Working Party noted that the development of electronic commerce technologies and secure data encryption had opened up new possibilities for commercial statistical products. It urged NSOs to consider that new area as another means of data dissemination;
  14. Noting the benefits of the Internet in making statistics available to users faster and in greater depth than previously, the Working Party recommended that statistical offices streamline their release approval/authorization processes to match the significant progress achieved in the technical dissemination process;
  15. The Working Party noted that a number of software, applications and solutions have been developed by NSOs which could be shared among the countries/areas of the region. It recommended that such software and applications which might be available for distribution be listed on the ESCAP home page.

D. Future work

17. As mentioned earlier, the future work of the project will be guided by the recommendations of the Working Party. The third meeting of the Working Party will be held in Indonesia in January 1999, with a focus on imaging technology and a review of activities carried out under the project. This meeting had to be postponed from October 1998 in order to have available progress reports for all three pilot projects, while the secretariat's schedule of meetings and staff resource constraints also necessitated the postponement. Accordingly, the fourth meeting has now been scheduled for May 1999, in which the main focus will be on GIS. Two issues of the Newsletter are expected to be released in 1998, while the technical information emerging from the activities of the Working Party will be made available on the World Wide Web page of the Statistics Division.

18. A review of the project was conducted by the donor in July 1998. It was recommended that, to enhance their relevance, the guidelines should be prepared more in the manner of manuals. A two-week training workshop on the application of new technology to population data, where the applicability of such manuals could be tested, was then recommended as an additional activity of the project. This workshop is expected to take place around October 1999.

19. The Committee's views are sought on the progress achieved by the project to date, and on the outline of future work as indicated above.

Annex2

Country/area URL
Australia http://www.abs.gov.au
Hong Kong, China http://www.info.gov.hk/censtatd/
Indonesia http://www.bps.go.id/
Japan http://www.stat.go.jp/
Macau http://www.dsec.gov.mo/
New Zealand http://www.stats.govt.nz
Philippines http://users.info.com.ph/-nscbrscs
http://www.census.gov.ph/
Republic of Korea http://www.nso.go.kr/eindex.html
Russian Federation http://feast.fe.msk.ru/koi/infomarket/emn/rating/gstat.html
Singapore http://www.singstat.gov.sg
Thailand http://www.nso.go.th
Turkey http://www.die.gov.tr/ENGLISH/index.html 

1 The third meeting of the Working Party has now been scheduled to be held in Bali, Indonesia in January 1999.
2 National statistical offices in the region are requested to send information concerning their World Wide Web home page address or any corrections that might be necessary in this annex.


 
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