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Asia-Pacific
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2011
 
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Marketing the Railway Product in the Asia and Pacific Region - Guidelines for development of a marketing culture, systems and practices in the railway systems of the region, 1998


Author(s): Transport Division (TD)
Economic Sector(s): (1) Rail transport
ESCAP Reference No.: ST/ESCAP/1872
Division/Office: Transport
Published Date: 1998
Country: {Non-country Specific Publication}
Hard Copy Price: N/A


The objective of the study is to expose railway planners and managers to modern management and planning techniques, and to enhance the level of commercial management skills within railway organizations. It explains and defines the activities linked to marketing, highlights the importance of marketing to railways, appraises the place of marketing in a railway organization, outlines the specifications of a marketing plan, and describes the purpose and structure of a marketing information system. The study assists railway managers in developing and implementing marketing strategies responding directly to established marketing objectives and targeted to customers/business segments of greatest profit potential.




Chapter

 

1.

Preface

1

2.

What is marketing?

3

3.

Why do railways need marketing?

10

4.

The place of marketing in the railway organization

20

5.

The leading role of marketing in railway corporate planning

25

6.

The railway marketing plan

33

7.

Marketing management functions

43

8.

Railway traffic costing concepts and principles

61

9.

The marketing information system

65

10.

Conclusion

68




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