Provide advisory services to government agencies of the UNESCAP member and associate member countries, including:

• Formulation and implementation of ICT-enabling policy, institutional and regulatory framework and its integration into the overall strategy of the national social and economic development;
• Formulation and implementation of sectoral ICT strategies and policies in health, education, environment and other economic sectors;
• Advisory services to central and local governments on policies to raise awareness and promote application of ICT to strengthen the economic and social position of the poor and enhance their participation in decision-making;
• Advisory services on E-Governance including development of E-government road map, strategies and policies and implementation framework, E-government systems architecture development, strategic planning for information integration, E-Service planning, information security strategies, knowledge and content management;
• Advisory services on ICT infrastructure development, ICT manpower development, institutional reforms, change management and business process re-engineering;
• Organize training courses, capacity building and awareness creation workshops on ICT policy, institutional and legislative issues, E-Government, ICT standards, information security and data protection at the request of the member countries.

ICT needs assessment and strategic planning; ICT policy development and implementation; information management and project development and implementation for e-services in health, education and other economic sectors, ICT private sector development and ICT awareness and education, E-Government strategic planning, ICT infrastructure development, Enterprise information resources integration, ICT systems design and development, Business process reengineering and optimization, Institutional reforms and change management.