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General Service Development Series

  General Service Development Programme (GSDP)
Module 1 - Essential Communication Skills

    Duration: 3 days
    Training date: TBA
    Venue: UNESCAP Learning Centre
    Presenter: Mr. Danny Mallonga/Mr. Robert Anderson, Consultants from NY
    Target Audience: GS staff

    Objectives:
    At the conclusion of the training, participants will be able to:




    Demonstrate communications and work-management skills
    Better understand the value of perspective taking
    Employ practical skills for effectively managing relationships with supervisors, colleagues, and clients.

    Topics to be covered:







    Active listening and taking initiative; through the OASIS model for collaborative communications
    Understanding personal preferences using a self-assessment process
    Giving and receiving feedback
    Work assignment conversations
    Being a pro-active team member

Contact person: Ms. Katarina Grozdanovic, ext. 1964

 

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