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General Service Development Series
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General Service Development Programme (GSDP)
Module 1 - Essential Communication Skills |
Duration: 3 days
Training date: TBA
Venue:
UNESCAP Learning Centre
Presenter: Mr. Danny Mallonga/Mr. Robert Anderson, Consultants from NY
Target Audience: GS staff
Objectives: At the conclusion of the training, participants will be able to:
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Demonstrate communications and work-management skills
Better understand the value of perspective taking
Employ practical skills for effectively managing relationships with supervisors, colleagues, and clients. |
Topics to be covered:
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Active listening and taking initiative; through the OASIS model for collaborative communications
Understanding personal preferences using a self-assessment process
Giving and receiving feedback
Work assignment conversations
Being a pro-active team member
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Contact person: Ms.
Katarina Grozdanovic, ext. 1964
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