|Development for staff in the General Service
and related categories begins with the General Service Development Series, which comprises
five workshops. The first, GSD I, is the foundation workshop, which is then followed by
a series of additional workshops (GSD II, GSD III, and GSD IV) that build and support the
development of critical skills.
It is recommended that three to six months after completing GSD I, participants take the remaining workshops (GSD II, GSD III, and GSD IV) in any sequence that provides them flexibility for professional development. When possible, GSD II should follow GSD I. It is also recommended that GSD III and GSD IV be taken together as they are always offered on two consecutive days, and their content is strongly related. Application workshops can be taken when offered, in any sequence, to practice and deal with real cases.
|Length:||Two days (GSD III and IV have now been combined into one 2-day workshop)|
|General Service and related categories staff who have completed at least GSD I. The programme is recommended for all staff who have completed GSD II.|
|At the conclusion of the workshop participants will be able to:|
|Understand their own role in the dynamics of power and competition, and how both play a role in communicating with supervisors, colleagues and clients|
|Explore how to use their own power constructively and increase their ability to influence others|
|Express their needs and adapt them to the needs of others to create win-win outcomes|
|Managing upward; Power dynamics; Competition dynamics; Communication skills; Perspective taking; Assertiveness; Four-part influence model; Needs theories; Motivation; Strategies to influence.|
|Staff Development Assistant|