General Service Development Series

General Service Development Programme (GSDP) Module 3 & 4: Developing your Influence and Impact Revised

Duration: 2 days
Training date: TBA
Venue: UNESCAP Learning Centre
Facilitator: Mr. Robert Anderson, Consultant from NY
Target Audience: GS staff who have completed parts I of the programme

Objectives: At the conclusion of the training, participants will be able to:

• Recognize different types of power in organisations and how they can be used positively • Identify and use your own power constructively • Express your needs and wants and have your voice heard • Provide feedback and information to others such that they listen and absorb • Get support for ideas and needs • Adapt to the needs of others in order to create win win situations • Recognize and deal with resistance • Use an influence strategy that creates buy in and collaboration

Topics to be covered:

• Identifying your own power • Having your needs met • Your impact on others • Making confident proposals • Principles of collaboration • Nurturing a network • Managing up • Preparing to influence • Seeing influence in action • Identifying and dealing with resistance • Applying your learning

Contact person: Ms. Katarina Grozdanovic ext. 1964