VI. INFORMATION AND TRAINING NEEDS
B. Environmental information dissemination and services
3. International referral system for sources of environmental informations
As a national focal point for Malaysia, the Department of Environment received and processed a total of 139 queries, of which 21 were received via the INFOTERRA network. Of those, 59 enquiries were from Australia, Bangladesh, Belize, Canada, China, India, Indonesia, Japan, Kenya, Mongolia, Morocco, Cambodia, Maldives, Singapore, Sri Lanka, Thailand, the Philippines, United Kingdom and United States of America. The main subjects covered were: freshwater resources, environment and development (resource management), human settlements, atmosphere (air pollution), industry, energy, environmental law and institutions, environmental awareness, and pollution and wastes. A total of 24 enquiries were referred to other agencies, while the other 115 were attended to directly by the national focal point.
As an effort to promote INFOTERRA, the Malaysia national focal point published, for the first time, a colour pamphlet in English and Bahasa Melayu, which was distributed locally, as well as to all INFOTERRA national focal points throughout the world and to United Nations Environment Programme offices.